Privacy Policy

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Last Updated: January 8, 2026

Business Name: The Insurance Avenger
Contact Email: sara@theinsuranceavenger.com

Legal Jurisdiction: California, United States

1. Introduction

The Insurance Avenger (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you visit our website, use our services, or interact with us in any way.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including, but not limited to:

· Name

· Email address

· Phone number

· Contact or inquiry details

· Any other information you provide through forms or direct communication

2.2 Automatically Collected Information

When you use our website, we may automatically collect certain information about your device and usage of the site, such as:

· IP address

· Browser type and version

· Device type and operating system

· Pages visited and time spent on our site

· Referring website or source

· Other diagnostic and usage data

2.3 Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect and store information about your interactions with our website. These technologies help us:

· Analyze website traffic and usage patterns

· Customize and improve your user experience

· Maintain website functionality and security

You can control or disable cookies through your browser settings. However, if you choose to disable cookies, some parts of our website may not function properly.

3. How We Use Your Information

We may use the information we collect from you for various purposes, including to:

• Respond to your inquiries, questions, and requests
• Provide, operate, and maintain our website and services
• Improve, personalize, and expand our website and services
• Communicate with you, including sending updates or marketing communications (you may      opt out at any time)
• Monitor and analyze usage and trends to improve user experience
• Detect, prevent, and address technical issues, fraud, or security concerns
• Comply with legal obligations and enforce our terms, policies, and agreements

4. Sharing Your Information

We do not sell your personal information.

We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party vendors who  perform services on our behalf, such as website hosting, data analysis, email services, or customer support. These providers are required to protect your information and use it only for the services they provide to us.
• Legal Compliance: We may disclose information if required to do so by law or in response to valid legal requests, such as a subpoena, court order, or government demand.
• Protection of Rights: We may disclose information when we believe it is necessary to protect our rights, privacy, safety, or property, and/or that of our users or the public.
•  SMS and Mobile Communications: Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes 

5. Data Security

We implement reasonable administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights (California Residents)

If you are a resident of California, you may have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• Right to Know: You may request information about the categories and specific pieces of personal data we have collected about you.
• Right to Access: You may request access to the personal information we hold about you.
• Right to Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale/Sharing: You may request that we do not sell or share your personal information. We do not sell personal information.
• Right to Correct: You may request correction of inaccurate personal information we hold about you.
• Right to Limit Use of Sensitive Personal Information: Where applicable, you may request that we limit the use of any sensitive personal information.

To exercise any of these rights, please contact us at sara@theinsuranceavenger.com. We may need to verify your identity before responding to your request.

7. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information as soon as possible.

8. Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of the website after any changes are posted constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at:

The Insurance Avenger
Email: sara@theinsuranceavenger.com
State: California, United States

Last Updated: January 8, 2026
Business Name: The Insurance Avenger
Contact Email: sara@theinsuranceavenger.com
Jurisdiction: California, United States

Commitment to SMS Privacy

The Insurance Avenger values the privacy of your communications and is committed to safeguarding your SMS contact and message content data. We do not sell, rent, or share SMS contact information or SMS message content with third parties or affiliates for marketing purposes.

Types of SMS Data Collected

When you communicate with The Insurance Avenger via SMS, we may collect the following information:

• Your mobile phone number
• The content of SMS messages you send or receive
• Date, time, and delivery status of messages

How SMS Data Is Used

SMS data is used solely for the following purposes:

• Responding to inquiries
• Providing customer support
• Sending appointment reminders, service notifications, or case-related updates

We will not use SMS contact or content data for any other purpose without your express consent.

Protection of SMS Data

The Insurance Avenger employs reasonable administrative, technical, and physical safeguards designed to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are committed to maintaining the confidentiality and integrity of your SMS communications.

Disclosure of SMS Data

We do not disclose SMS contact or content data to third parties except in the following limited circumstances:

• When required by law, regulation, subpoena, or court order
• When necessary to protect the rights, property, safety, or security of The      Insurance Avenger, our users, or others

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.

Your SMS Privacy Rights

You have the right to:

• Request access to your SMS contact or content data
• Request correction or deletion of your SMS data, except where retention is      required by law

To exercise these rights or request assistance, please contact us at:
sara@theinsuranceavenger.com

SMS Data Retention Policy

We retain SMS-related personal data only for as long as reasonably necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

In determining retention periods, we consider:

• The amount, nature, and sensitivity of the data
• The potential risk of harm from unauthorized use or disclosure
• Applicable legal obligations

For legal and tax purposes, certain records may be retained for up to six (6) years after the end of a customer relationship.
In some cases, we may anonymize personal data for research or statistical purposes, in which case it may be used indefinitely without further notice.

Changes to This SMS Privacy Policy

The Insurance Avenger reserves the right to update or modify this SMS Privacy Policy at any time. Changes become effective immediately upon posting the revised version on our website. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns regarding this SMS Privacy Policy, please contact us at:
Email: sara@theinsuranceavenger.com
State: California, United States

By opting in to receive SMS messages from The Insurance Avenger, you agree to the following:

1. Consent for SMS Communication

By providing your mobile phone number and consenting to receive SMS messages, you authorize The Insurance Avenger to contact you via text message for business-related communications.

Phone numbers obtained during the SMS consent process will notbe shared with third parties for marketing purposes.

2. Types of SMS Communications

You may receive SMS messages related to:

• Appointment reminders
• Case updates
• Service notifications
• Follow-up communications

3. Message Frequency

Message frequency may vary depending on the nature of your interaction and services requested.

4. Message and Data Rates

Standard message and data rates may apply based on your mobile carrier’s plan. The Insurance Avenger is not responsible for carrier charges.

5. Opt-In Methods

SMS opt-in may be obtained verbally. By providing verbal consent, you acknowledge that you are authorizing The Insurance Avenger to send SMS messages related to its services, including appointment reminders and important updates.

6. Opt-Out Instructions

You may opt out of SMS communications at any time by replying “STOP” to any SMS message.
You may also contact us directly at sara@theinsuranceavenger.com to request removal.